Independent UK data recovery guidance

Lost important files?
Know what to do next.

Deleted photographs, a failed hard drive or a NAS that won't start? Find the safest recovery route before you risk your data or spend money on software.

✓ No-obligation guidance✓ Safety-first recommendations✓ Independent comparisons
DataFixer PlymouthEstablished recovery experience
95 historical reviewsIndependent customer feedback
4.8/5Yably historical rating

What needs recovering?

Data recovery for every kind of storage.

Different devices fail in different ways. Choose the right approach before taking action.

A straightforward approach

Your next step in three stages.

01

Describe the problem

Tell our advisor what happened and which device is affected.

02

Understand your options

See when software might help and when to stop and seek specialist advice.

03

Choose a safe route

Compare suitable recovery tools or explore professional recovery.

First: stop using the affected device. Do not save new files, install recovery software onto it, format it, run repair utilities or repeatedly power on a clicking or physically damaged drive. Recover files to a different device. If the data is irreplaceable, consider professional advice before attempting DIY recovery.

Data recovery advisor

Answer two questions for a preliminary route. This is guidance, not a definitive diagnosis.

Recovery software: choose carefully

Software is suitable only when the storage is stable and readable. Start with a free scan or preview where offered; never assume a paid licence guarantees recovery.

Disk Drill

Data recovery software for Windows and macOS, including deleted files and accessible storage devices. Affiliate programme available; approval required.

Visit official product site ↗

Wondershare Recoverit

File, photo and video recovery for supported readable drives and storage media. Affiliate programme available; approval required.

Visit official product site ↗

Only products with published affiliate programmes are listed. These are currently ordinary vendor links, not affiliate-tracked links; no commission is earned from these links. Individual programme approval and the correct tracking URLs are required before affiliate tracking can be enabled. Product suitability depends on the device and failure mode.

A history of helping people recover what matters

Trusted with the files that matter most.

Before becoming a recovery advice and referral website, Datafixer helped customers in Plymouth recover photographs, coursework and files from failed devices. Here are a few examples from that history.

4.8/5
★★★★★
95 historical reviewsYably summary of FreeIndex reviews
Family memories

Photos and videos recovered from a failed drive

A customer reported recovering irreplaceable family photographs and videos from a failed external hard drive.

Photography

Nearly 2 TB of photographs at risk

After a backup drive failed, a customer reported recovering around 90% of their photographs.

University work

Degree thesis recovered on submission day

A family reported successful recovery of a student's thesis and final submissions following a computer crash.

These are paraphrased accounts of historical Datafixer Plymouth recovery work, not direct customer quotations or reviews of the current affiliate service. The overall rating covers all services, not data recovery alone; Yably and FreeIndex reference the same 95 reviews.

When to use a professional recovery lab

Physical failure

Clicking, grinding, dropped or damaged drives, power failures and devices not detected by the system may need laboratory work.

SSD and flash

TRIM, controller failures and encryption can complicate recovery. Avoid experimenting when data is valuable.

NAS and RAID

Do not initialise, rebuild or change disk order on a failed array. Document its configuration and seek specialist assessment.

DataFixer is developing a vetted laboratory referral network. No paid laboratory referral or guaranteed recovery service is offered on this site yet.

How DataFixer makes money

Our recommendations aim to prioritise safe recovery. Some software or laboratory links may earn DataFixer a commission at no additional cost to you. We identify paid links when active, and include free alternatives where appropriate. We do not sell recovery success guarantees.